Terms & Conditions

The cost of tuition is as stated for each of the individual courses as listed. All course fees must be paid in full in accordance with the terms stated. A registration form must be completed and accompanied by a deposit before a reservation on the course will be confirmed. All deposits are non-refundable under any circumstances. The balance of the course must be paid 28 days before the commencement of all courses. Should the student cancel their booking within 28 days of the commencement date of the course, East Sussex Grooming Academy will endeavour to sell that place to another student, failing which all fees will be forfeited. Courses are tailored to suit the student and an attendance schedule will be negotiated when booking a place on a course. Once a booking is made, the course days cannot be changed. Failure to attend booked days will result in a loss of those course days. The proprietors of East Sussex Grooming Academy reserves the right to refuse to accept a student for whom they feel any course is unsuitable. No reason for such a decision may be given. Students are expected to be punctual and to co-operate with colleagues so as to ensure the smooth running and congenial atmosphere of the salon throughout the duration of the course. All courses begin at 10:00hrs and finish at 16:00hrs each day.

In the event of any course having to be cancelled by East Sussex Grooming Academy before completion, for whatever reason, participating students will be offered a refund proportionate to the time lost, or offered the opportunity to continue the course at a time mutually agreed. In the event of any course having to be cancelled by East Sussex Grooming Academy prior to the starting date, for whatever reason, a full refund will be made to the student. It should be noted, that East Sussex Grooming Academy accepts no liability for additional expenses such as travelling, accommodation fees or other related costs that may have been incurred. All students are fully covered by insurance against claims by owners of dogs upon which they have worked during the course. East Sussex Grooming Academy would like to advise all students to ensure their tetanus vaccinations are up to date. East Sussex Grooming Academy will not be held liable for any mishap that may arise as a result of any student not having done so. Students completing a City & Guilds qualification are expected to keep up to date with assignments and complete all paperwork before the end of the course. There is a practical assessment and a theory exam at the end of the course. If a student fails the practical assessment they will be given one further chance to pass this assessment at no additional cost. Following a further failure the student will be liable for the cost of any additional teaching and assessing. Should a student fail their theory exam however any re-takes are chargeable. Qualification must be completed within 3 years of registration. Students are asked to give details of any medical conditions, disabilities or allergies. Dog grooming is a physically demanding job and involves standing for long periods and some lifting. If you have any concerns regarding potential health issues please make us aware before booking a place on the course and consult your own G.P. Contact lenses are not appropriate for wearing whilst grooming. Jewellery is also unacceptable. Sensible covered footwear and clothing is the uniform of the day.

These Terms & Conditions constitute a contract between the student and East Sussex Grooming Academy.

CONTACT our team in Hailsham, East Sussex, to find out more about our dog grooming courses.